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Last updated: March 06, 2020

Terms and Conditions

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined

under the following conditions.

The following definitions shall have the same meaning regardless of whether

they appear in singular or in plural.


For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Preferred Roadside Solutions Ltd, 4255 S. Buckley Rd #440 Aurora, CO 80013.
  • Country refers to: Colorado, United States
  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
  • Service/Services refer to the items offered for sale on the Website.
  • Orders mean a request by You to purchase Services from Us.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to PROS Roadside, accessible from
  • You means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.


These are the Terms and Conditions governing the use of this Website and the

agreement that operates between You and the Company. These Terms and

Conditions set out the rights and obligations of all users regarding the use

of the Website.

Your access to and use of the Website is conditioned on Your acceptance of and

compliance with these Terms and Conditions. These Terms and Conditions apply

to all visitors, users and others who access or use the Website.

By accessing or using the Website You agree to be bound by these Terms and

Conditions. If You disagree with any part of these Terms and Conditions then

You may not access the Website.

Your access to and use of the Website is also conditioned on Your acceptance

of and compliance with the Privacy Policy of the Company. Our Privacy Policy

describes Our policies and procedures on the collection, use and disclosure of

Your personal information when You use the Application or the Website and

tells You about Your privacy rights and how the law protects You. Please read

Our Privacy Policy carefully before using Our Website.

Placing Orders for Service

By placing an Order for Service through the Website, You warrant that You are

legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Services available on the Website, You may be

asked to supply certain information relevant to Your Order including, without

limitation, Your name, Your credit card number, the expiration date of Your

credit card, Your service locatio, vehicle information, email address.

PROS Roadside may place an immediate payment authorization to your credit card 

account in the estimated amount of the service (or in the case of third-party 

payment, for any costs not covered by a third party). The final charge to your 

credit card account may differ from this initial estimate and authorization.

Any Service you purchase is subject to a $20 cancellation fee in accordance 

with these Terms and Conditions and Our Returns Policy.

You represent and warrant that: (i) You have the legal right to use any credit

or debit card(s) or other payment method(s) in connection with any order for Service/Services; and

that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the

information to payment processing third parties for purposes of facilitating

the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain

reasons including but not limited to:

  * Service availability

  * Errors in the description or prices for Services

  * Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an

unauthorized or illegal transaction is suspected.

You will be charged the full amount of the quoted service price for any of the 

following cancellation instances/reasons: driver is on scene and you cancel for any reason; 

driver determines you have inaccurately stated the conditions of your vehicle thus 

the cost of service will be higher than initially quoted and you cancel service; 

you are Gone On Arrival (GOA) and/or fail to cancel service.

Your Cancellation Rights

PROS Roadside may place an immediate payment authorization to your credit card account in the 

estimated amount of the service (or in the case of third-party payment, for any costs not 

covered by a third party). The final charge to your credit card account may differ from 

this initial estimate and authorization. Any Service you purchase is subject to a $20 cancellation 

fee in accordance with these Terms and Conditions. 

If more than 5 minutes have elapsed after the Provider dispatched a truck and prior to 

driver arriving on scene, cancellation is subject to payment of a $25 non-refundable charge.

To cancel Service call 888-681-9229 

We will reimburse You no later than 7 days from the day on which We receive

payment. We will refund payment minus any applicable fee to the card used to order Service.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Services. The Services

available on Our Website may be mispriced, described inaccurately, or

unavailable, and We may experience delays in updating information regarding

our Services on the Website and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any

information, including prices, product images, specifications, availability,

and services. We reserve the right to change or update information and to

correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy 

The Company reserves the right to revise its prices at any time prior to

accepting an order for Service.


All Services purchased are subject to a one-time payment. Payment can be made

through various payment methods we have available, such as Visa, MasterCard,

American Express cards.

In some cases PROS Roadside may charge for miles traveled and this may change the amount charged for service, 

by placing an order for Service you acknowledge the possability these fees will be charged in addition 

to the rate quoted when you placed your order for Service.

Payment cards (credit cards or debit cards) are subject to validation checks

and authorization by Your card issuer. If we do not receive the required

authorization, We will not be liable for any delay of your Service request.

To the extent your description of the services needed and/or conditions impacting your vehicle 

are deficient, inaccurate or otherwise misstated and/or the services required are more extensive 

than your description indicated, the price quote provided through the Website shall not be binding 

and you are responsible for paying for any additional services needed and/or requested.

Intellectual Property

The Website and its original content (excluding Content provided by You or

other users), features and functionality are and will remain the exclusive

property of the Company and its licensors.

The Website is protected by copyright, trademark, and other laws of both the

Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product

or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the

Company. If for any reason such assignment is ineffective, You agree to grant

the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide

right and licence to use, reproduce, disclose, sub-licence, distribute, modify

and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are

not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the

content, privacy policies, or practices of any third party web sites or

services. You further acknowledge and agree that the Company shall not be

responsible or liable, directly or indirectly, for any damage or loss caused

or alleged to be caused by or in connection with the use of or reliance on any

such content, goods or services available on or through any such web sites or


We strongly advise You to read the terms and conditions and privacy policies

of any third-party web sites or services that You visit.


We may terminate or suspend Your access immediately, without prior notice or

liability, for any reason whatsoever, including without limitation if You

breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the

Company and any of its suppliers under any provision of this Terms and Your

exclusive remedy for all of the foregoing shall be limited to the amount

actually paid by You through the Website.

To the maximum extent permitted by applicable law, in no event shall the

Company or its suppliers be liable for any special, incidental, indirect, or

consequential damages whatsoever (including, but not limited to, damages for

loss of profits, loss of data or other information, for business interruption,

for personal injury, loss of privacy arising out of or in any way related to

the use of or inability to use the Website, third-party software and/or third-

party hardware used with the Website, or otherwise in connection with any

provision of this Terms), even if the Company or any supplier has been advised

of the possibility of such damages and even if the remedy fails of its

essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of

liability for incidental or consequential damages, which means that some of

the above limitations may not apply. In these states, each party's liability

will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Website is provided to You "AS IS" and "AS AVAILABLE" and with all faults

and defects without warranty of any kind. To the maximum extent permitted

under applicable law, the Company, on its own behalf and on behalf of its

Affiliates and its and their respective licensors and service providers,

expressly disclaims all warranties, whether express, implied, statutory or

otherwise, with respect to the Website, including all implied warranties of

merchantability, fitness for a particular purpose, title and non-infringement,

and warranties that may arise out of course of dealing, course of performance,

usage or trade practice. Without limitation to the foregoing, the Company

provides no warranty or undertaking, and makes no representation of any kind

that the Website will meet Your requirements, achieve any intended results, be

compatible or work with any other software, applications, systems or services,

operate without interruption, meet any performance or reliability standards or

be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's

provider makes any representation or warranty of any kind, express or implied:

(i) as to the operation or availability of the Website, or the information,

content, and materials or Services included thereon; (ii) that the Website

will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or

currency of any information or content provided through the Website; or (iv)

that the Website, its servers, the content, or e-mails sent from or on behalf

of the Company are free of viruses, scripts, trojan horses, worms, malware,

timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties

or limitations on applicable statutory rights of a consumer, so some or all of

the above exclusions and limitations may not apply to You. But in such a case

the exclusions and limitations set forth in this section shall be applied to

the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern

this Terms and Your use of the Website. Your use of the Website may also

be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try

to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory

provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is

subject to the United States government embargo, or that has been designated

by the United States government as a “terrorist supporting” country, and (ii)

You are not listed on any United States government list of prohibited or

restricted parties.

Severability and Waiver


If any provision of these Terms is held to be unenforceable or invalid, such

provision will be changed and interpreted to accomplish the objectives of such

provision to the greatest extent possible under applicable law and the

remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require

performance of an obligation under this Terms shall not effect a party's

ability to exercise such right or require such performance at any time

thereafter nor shall be the waiver of a breach constitute a waiver of any

subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them

available to You on our Website.

You agree that the original English text shall prevail in the case of a


Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms

at any time. 

By continuing to access or use Our Website after those revisions become

effective, You agree to be bound by the revised terms. If You do not agree to

the new terms, in whole or in part, please stop using the Website.

Contact Us

If you have any questions about these Terms and Conditions, You can contact


By email:

Last updated: March 6, 2020

Privacy Policy

Because Preferred Roadside Solutions Ltd (“PROS”, the “Company”, “we”, or “us”) gathers information from the users 

(“users” or “you”) of its website (hereafter, collectively referred to as the “Website”), we have 

prepared this Privacy Policy to explain how we collect and use your information. BY USING OUR THE WEBSITE OR BY 


PROS provides an online platform whereby users can connect with vendors who offer roadside assistance and tow services 

(hereafter, “Providers”). The Privacy Policy covers all aspects of the Website (e.g.,, however 

accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of 

data through mailings, telephone, or in person interactions) activities owned, operated, provided, or made available by PROS. 

This Privacy Policy also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through the Service; or (iii) interact with the Service and post or incorporate this Privacy Policy.

Please review the following carefully so that you understand our privacy practices. 

If you do not agree to this Privacy Policy, do not use any of our Website or give us any of your information. 

In addition, please review our Terms and Conditions, which may apply to your use of the Website. This Privacy Policy 

is incorporated by reference into the applicable Terms and Conditions.

If you have questions about this Privacy Policy, please contact us at

1. PROS Collection of User Information

(a) Collection of Personal Information

Personal Information. As part of the Website, we will ask you to provide us with certain categories of personal 

information, including your name, e-mail address, mobile telephone number, billing address, personal vehicle information, 

and credit card account information (“Personal Information”). We may collect this information through various forms 

and in various places through the Website, including account registration forms, contact us forms, or when you otherwise 

interact with us. The current required data fields are:




Mobile Phone Number

Details for one or more automobiles

Zip Code

Credit Card Number, expiration date & security code and or information regarding your PayPal, Google Wallet or other 

digital payment accounts All of the foregoing shall be hereafter referred to as “Personal Information”). The Personal 

Information you share with us shall be viewable by and shared with Providers in connection with requests you submit for 

roadside assistance services to verify your identity and bill your credit card account for services you order.

Besides the Personal Information, we may also collect other non-personally identifiable information relative to your use 

of the Website as discussed below. Certain features and aspect of the Website may require different types and forms 

of Personal Information. You can opt out of providing Personal Information by not entering it or not using the Website, 

although not providing certain requested Personal Information may hinder your ability to use the Website or features 

or aspect of the Website.

(b) Collection & Use of Non-Personal Information

In addition to Personal Information, we and our third-party service providers may use a variety of technologies that 

automatically (or passively) collect certain information whenever you visit or interact with the Website (“Usage Information”). 

This Usage Information may include the browser that you are using, the URL that referred you to the Website, all of the 

areas within Website- that you visit, and the time of day, among other information. We may use Usage Information for various 

reasons, including to enhance or otherwise improve the Website. In addition, we collect your IP address or other unique 

identifier (“Device Identifier”) for your computer, mobile or other device used to access the Website (any, a “Device”). 

A Device Identifier is a number that is automatically assigned to your Device used to access the Website, and our computers 

identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with you. 

Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information.

In addition, tracking information is collected as you navigate through our Website, including, but not limited to geographic 

areas. If you access the Website while traveling in a vehicle, your mobile phone will send your GPS coordinates to our servers. 

Most GPS enabled mobile devices can define one’s location to within 50 feet. We collect this information for various purposes

– including, to determine the charge for the transportation you requested via our Website, to provide you with customer support, 

to send you promotions and offers, to enhance the Website, and for our internal business purposes. We may also have features that 

allow you to share this information with other people (such as your family, friends or colleagues) if you choose.

A few of the methods that may be used to collect Usage Information include, without limitation, the following (and subsequent 

technology and methods hereafter developed):

Cookies. A cookie is a data file placed on a Device when it is used to access the Website. A Flash cookie is a data file 

placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Cookies and 

Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking 

your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.

If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use 

of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device. If you 

choose to disable cookies or Flash cookies on your Device, some features of the Website may not function properly or may not 

be able to customize the delivery of information to you.

You should be aware that the Company cannot control the use of cookies (or the resulting information) by third-parties, and 

use of third party cookies is not covered by our Privacy Policy.

Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) 

may be included in our web and mobile pages and messages. The web beacons are tiny graphics with a unique identifier, similar 

in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored in a 

user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of 

this sentence. Web beacons or similar technologies help us better manage content on the Website by informing us what content is 

effective, count users of the Website, monitor how users navigate the Website, count how many e-mails that we send were actually 

opened or to count how many particular articles or links were actually viewed. We do not tie the information gathered by web beacons 

to our customers’ personal information.

Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Website, 

such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, 

is active only while you are connected to the Website, and is deactivated or deleted thereafter.

(c) User Information from Third Parties

We may, from time to time, supplement the information we collect about you through the Website with outside records from third parties in order 

to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe 

may be of interest to you. We may combine the information we receive from those sources with information we collect through the Website. In those 

cases, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.

(d) User-Submitted Information A Third Party

If you choose to use our referral service to tell a friend about the Website or other related activities (e.g. job openings), 

we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit 

the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program, 

and do not use this information for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please 

be aware that when you use any referral feature offered through the Website, your e-mail address may be included in the communication sent 

to your friend. If you or your friend would like us to remove this information from our database, please contact us via e-mail at

Please note that information submitted to the Services via a “contact us” or other similar function may not receive a response.

Sharing & Disclosure of User Information

We may share non-personally identifiable information, such as aggregated user statistics and log data, with third parties for industry analysis, 

demographic profiling, to deliver targeted advertising about other products or services, or for other business purposes. We do not sell, share, rent 

or trade the information we have collected about you, including Personal Information, other than as disclosed within this Privacy Policy or at the time 

you provide your information. We do not share your Personal Information with third parties for those third parties’ direct marketing purposes unless you 

consent to such sharing at the time you provide your Personal Information. We may share user information of all types (including Personal Information) in 

the following circumstances:

(a) You Request To Receive Information From Third Parties.

You may elect to have your Personal Information shared to to receive information and/or marketing offers directly from third parties. If you do agree 

to have your Personal Information shared, your Personal Information will be disclosed to such third parties and all information you disclose will be subject 

to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, 

you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you 

no longer want to receive communication from a third party, you will need to contact that third party directly.

(b) Third Party Service Providers

We use third party companies and individuals to facilitate the Website, provide or perform certain aspects of the Website on our behalf – such as Providers and other 

third-parties to host the Website, design and/or operate the Website’s features, track the Website’s analytics, process payments, engage in anti-fraud and security measures, 

provide customer support, provide geo-location information to our drivers, enable us to send you special offers, host our job application form, perform technical services 

(e.g., without limitation, maintenance services, database management, web analytics and improvement of the Websites’s features), or perform other administrative services. 

We may provide these vendors with access to user information, including Personal Information, this information sharing is limited to only the information needed by the vendor 

to carry out the services they are performing for you or for us. Each of these vendors are obligated not to disclose or use Personal Information for any other purpose. 

This exception does not encompass our use of third party analytics service providers who evaluate and provide us with information about the use of the Website and viewing of 

our content. However, such service providers may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access 

to information about you, including non-personally identifiable information.

(c) Legal Protection and Compliance

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information 

(including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and 

appropriate: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for the Website, including 

investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Company, the Website or any third party; (iv) to protect the safety of the public 

for any reason; (v) to detect, prevent or otherwise address fraud, security or technical issues; an /or (vi) to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, 

unethical, or legally actionable activity. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, 

internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried 

out without notice to you subject to applicable law.

(e) Business Transfer.

We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer 

all such information: (i) to a subsequent owner, co-owner or operator of the Website or applicable database; or (ii) in connection with a corporate merger, consolidation, bankruptcy, restructuring, 

the sale of substantially all of our equity interests and/or assets or other corporate change, including, during the course of any due diligence process. To the maximum extent allowable by law, the Privacy Policy 

will apply to the user information as transferred to the successor entity. However, user information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.

4. User- Posted Content

The Website may offer publicly accessible blogs or community forums or other ways to permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, 

pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or others may reproduce, publish, distribute or otherwise use User Content 

online or offline in any media or format (currently existing or hereafter developed). Others may have access to this User Content and may have the ability to share it with third parties across the Internet. 

You should be aware that any User Content you provide in these areas may be read, collected, and use by others who access them. Thus, please think carefully before deciding what information you share, including 

Personal Information, in connection with your User Content. Please note that we do not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access 

to such publicly available information will respect your privacy or keep it secure. This Privacy Policy does not apply to any information that you disclose publicly, share with others or otherwise upload, whether 

through the Website or otherwise. We are not responsible for the accuracy, use or misuse of any content or information that you disclose or receive through the Website.

To request removal of your User Content from our blog or community forum or similar features, contact us through In some cases, we may not be able to remove your User content, in which case 

we will let you know if we are unable to do so and why.

6. Third Party Content & Links

The Website may contain content that is supplied by a third party, and those third parties may collect web site usage information and your Device Identifier when web pages from any online or mobile service are connected 

to your browser. In addition, when you are using the Website, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. We are not responsible for the 

privacy practices employed by any of these third parties. For example, if you click on a banner advertisement, the click may take you away from one of our websites onto a different web site. These other web sites may send 

their own cookies to you, independently collect data or solicit Personal Information and may or may not have their own published privacy policies. We encourage you to note when you leave the Website and to read the privacy 

statements of all third party web sites or applications before submitting any Personal Information to third parties.

7. Social Media Features and Widgets

The Service may include social media features, such as the Facebook Like button, and widgets such as a “Share This” button, or interactive mini-programs that run on our online and mobile platforms. These features may collect 

your IP address, which page you are visiting on our online or mobile platform, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly 

by PROS. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.

8. Maintenance of User Information

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, or if you no longer desire 

the Website, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through We will make good faith efforts to make requested 

changes in our then active databases as soon as reasonably practicable.

You may also cancel or modify your communications that you have elected to receive from the Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences.

If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through

We will retain your Personal Information and Usage Information (including geo-location) indefinatley, , we will retain your Personal Information and Usage Information (including geo-location, trip history, credit card information 

and transaction history) as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), 

investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary 

for us to operate the Website effectively, but our use of the anonymized data will be solely for analytic purposes.

9. Minors Prohibited from Using the Website

PROS cares about the safety of children. Because the Website is not directed toward minors, no one under 18 (and certainly no children under 13) are allowed to register with or use the Website. We do not knowingly collect personal 

information from anyone under the age of 18. If we are notified that we have collected personal information from a person under 18, we will delete that information immediately upon notification. If you are a parent or guardian of a 

minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us at

10. Data Security

We use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information – such as any portions of your credit card number which we retain 

(we do not ourselves retain your entire credit card information) and geo-location information. Please note that data that is transported over an open network, such as the Internet or e-mail, may be accessible to anybody. We cannot guarantee 

the confidentiality of any communication or material transmitted via such open networks. When disclosing any information via an open network, you should remain mindful of the fact that it is potentially accessible to others, and consequently, 

can be collected and used by others without your consent. In particular, while individual data packets are often encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace an existing bank account or 

relationship or one that is subsequently created. Even if both the sender and recipient are located in the same country data may also be transmitted via such networks to other countries regularly and without controls, including to countries 

that do not afford the same level of data protection as your country of domicile. Password-protected areas of the Website can be accessed only with a valid user name and password. Each password owner is responsible for keeping the password 

confidential and safe, as PROS has no control or responsibility for this type of User information. If the password may have been stolen or might otherwise be misused, it is the responsibility of the password owner to notify PROS immediately for 

further action. Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your information or data during its transfer via Internet. 

Please use other means of communication if you think this is necessary or prudent for security reasons

11. PROS’s Right to Amend this Privacy Policy.

From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

12. Users Outside of the United States.

If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, will be transferred to, processed and stored in the United States. The data protection laws in the United States 

may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Website 

or providing us with any information, you consent to this transfer, processing and storage of your information in the United States.